Many of our members keep their primary checking and savings accounts with Amplify Credit Union. Still, even these members sometimes need to transfer money to or from a different account. In this section, we will explain how you can add an external account to your online banking setup.
We will then show how you can quickly transfer funds between Amplify and other accounts, such as banks, credit unions, or even third-party businesses. We will also walk you through the process of connecting your Amplify account to an external account using the mobile payment application Zelle.
- For external transfers within online banking, you must be an owner of the external account you wish to connect.
- You can also transfer money using Zelle by connecting your Amplify debit card to the Zelle app.
- To learn how to transfer money to another Amplify member, please visit our Transferring Money Between Members article.
How Do I Transfer Money to an External Account?
It is very easy for members to set up transfers between Amplify and external accounts. The entire process can be broken down into two simple steps.
- Input your external account information using the External Acct Setup feature.
- Verify a series of small deposits in your external account to finalize your deposit information.
In the following sections, we will break these two steps down in more detail. Once complete, you will be free to transfer money between Amplify and your external accounts. Please note that you must be an owner of the external account you wish to connect.
Step One: Add an External Account
Amplify's External Acct Setup feature is located under Transactions in the online banking sidebar. This feature will enable you to request that an external account be linked for money transfers.
To begin, you will need to input the following information about the account you would like to add:
- Your institution's routing number.
- Your account number (maximum length of 17 digits).
- Your account type (checking or savings).
You will likely find the routing and account number on your checks or in the institution's online banking platform. Visit the Routing Number and Account Number section of our FAQ to learn more.
Once you enter this information, Amplify will generate two "micro-deposits" and send them to your external account. Micro-deposits are random deposits in amounts of less than $1.00. These deposits typically occur within five business days. Please note that these deposits may "time out" after five business days of no action, requiring you to start the verification process over again.
If the deposits do not appear in your account within the specified timeframe, contact the other financial institution. Not all banks and credit unions use the same routing number for all accounts. Talk to their customer service department if you have questions about the accuracy of your account information. Only domestic (U.S.) banks are allowed.
Step Two: Verify the Deposit Amounts
Next you will need to verify these amounts within Online Banking before you can begin transferring money to or from the external account. Once you receive these deposits in your external account, return to the "Add External Account" feature in Amplify online banking. This is where you will select the account you wish to verify.
Select the account you want to verify and enter the amounts of the two deposits made into your external account. These amounts must be verified in the order they were received. Click the Submit button to complete the verification process. You have up to 10 days to complete this verification process before the deposits expire. If the deposits do expire, repeat the first step.
Once you verify the amounts, you will have successfully added an External Account. This account will be listed in the drop-down menu of available accounts and will now be an eligible account to transfer to and from.
Step Three: Transfer Between Accounts
Once you have added an external account, you can now transfer money between your Amplify accounts and the external financial institution. Click on Funds Transfer under Transactions in the online banking sidebar. On the next screen, you will have the option of selecting your new external account in the drop-down menu.
How Long Does It Take for the Funds to Transfer?
In September 2021, Amplify made an important change to its external transfer process. Under the new process, Amplify accounts will be debited for these funds within a single business day, making it easier for members to manage their account balances and outgoing transfers.
Please note that the speed with which these funds are posted to the target account - such as an external financial institution - will depend on their processing time as well, so you should plan ahead to ensure any time-sensitive payments are made in full.
For example: let's say that Jonathan wants to send his roommate his half of the rent this month. When Jonathan initiates this transfer in his Amplify checking account, these funds will be withdrawn from his account within a single business day. This will allow him to better manage upcoming expenses - such as bills or subscription services - around his biweekly paychecks. However, the funds may not post to his roommate's checking account for another business day (or more), depending on the financial institution his roommate uses.
Can I Transfer Money to Non-Amplify Accounts Using Zelle?
Even though Amplify does not offer a formal Zelle integration, it is possible to transfer money to and from an external account using the Zelle app.
- Download the Zelle app on iOS or Google Store.
- Search for Amplify Credit Union as your financial institution. When Zelle fails to locate Amplify as a partner, you will be prompted to enter your debit card information.
- Enter all relevant debit card information.
- Select ‘Pay’ or ‘Request’ on the Zelle home screen.
Whether you Pay money to a non-member or Request money from a non-member, these funds will be transferred between the external account and the account linked to your Amplify Debit Card. For example, if you request a $25 payment from a family member and they agree to the charge, these funds will appear in your Amplify Credit Union checking account (typically within moments).