Want to add an extra layer of security to your mobile banking experience? With the Amplify Mobile app, you can add biometrics or passcode features to your login process on supported devices. This added security will make it harder for anyone else to access online banking on your phone or tablet while also speeding up your login process. In this section, we explore these three security procedures and explain how to set them up on your devices.

Key Takeaways:

• If you have Face ID set up on your Apple device, you can enable this feature using biometrics in online banking.
• You can also set up a secure passcode for online banking from your mobile menu.
• These security settings can be disabled at any time in online banking.

How do I set up Face ID?

Face ID works by using Apple's custom TrueDepth camera to capture both a depth map and an infrared scan of your face. Facial recognition can map over 30,000 reference points, and this face data allows you to quickly and securely make payments and securely log into apps.

To set up Face ID on your Apple device, follow these four steps:

1. Tap the Settings app on your device's home screen.
2. Tap Face ID & Passcode and enter your current passcode.
3. Tap Set Up Face ID.
4. Hold your phone in front of your face and select Get Started. You will then be asked to move your head in a clockwise manner within the outlined area on the screen. This process will occur twice to ensure an accurate face scan.

Once you have enabled Face ID on your device, you can now activate it in the Amplify mobile app.

• Click the Profile & Settings dropdown in the online banking menu.
• Click Security Preferences.
• Click Biometrics and follow the instructions on the next screen.

The next time you attempt to log into the Amplify app, you will have the option to scan your face in addition to the traditional member identification number and password.

How do I set up a passcode?

The Passcode feature in Amplify Mobile gives you the option to enter a unique passcode to authenticate your Mobile Banking session. This passcode will replace the Login ID and password associated with your Online Banking account. To set up a new passcode in Amplify Mobile, log into mobile 

1. Click the Profile & Settings dropdown in the online banking menu.
2. Click Security Preferences.
3. Click Passcode. You will be prompted to create a four-digit passcode that is specific to this application and device pairing. For security purposes, you will be asked to input this passcode twice.

Once enabled, this feature will only work on your current device. If you have the Amplify Mobile app downloaded on multiple devices, you will need to create a separate passcode for each one. We also recommend that you do not use your ATM or Debit Card PIN as your Amplify Mobile passcode.

How do I disable my additional security measures?

You can disable any active additional security measures from inside the Amplify Credit Union app. Click on Profile & Settings in the online banking sidebar, then click on Security Preferences. This screen will give you the option to enable or disable biometrics and passcode functions for online banking.